Faculty Publications
Publication
Publication
Author
Year
Description
Strategies to Retain Human Capital in Business Process Outsourcing (BPO) Industry' in the book 'Employee Satisfaction in Knowledge Industry
Dr. R. Raman
2008
Published by ICFAI University PressFirst Reprint 2008
The Changing International Competitive Environment Prospects and Challenges For Business Process Outsourcing Units In India
Dr. R. Raman
2008
Published in e-journal of AIMA ( All India Management Association ) Volume: 2 Issue: 2 /4, ISSN 146, May 2008
Web Mining - A key to improve business on web
Pradnya Puranadare
2008
Presented at IADIS European Conference on Data Mining 2008 (ECDM 2008) at Amsterdam, Netherlands, July 2008
Wipro KNet - A Gateway to Knowledge Seeking and Contributing Culture at SAP Practice Unit of Wipro Technologies
S. Vijaykumar Bharathi
2008
Published at the ECCH (European Case Clearing House), Cranfield, UK, Ref. No. 908-014-1 June 2008
ESSBASE, an OLAP tool to analyze telecom business
Suprika V Shrivastava
2007
Telecommunication Journal, Volume 57, Issue 4 July-August 2007 Pg No. 29) Bharat Sanchar Nigam Limited (BSNL)
Optimizing Call Center Operations by Using Application Service Provider (ASP) Model
Dr. R. Raman
2007
Presented paper in the National Conference on BUSINESS OPTIMIZATION RESEARCH WAVE jointly organized by Institute of Technology Bombay, Mumbai (IIT - Mumbai) and National Institute Of Industrial Engineering, Mumbai (NITIE, MUMBAI) on 15th and 16th February 2007
Outsourcing of Information Services (ICOIS'2007)
Dr. R. Raman
2007
Presented a paper by invitation in the 3rd International Conference held at Heidelberg, Germany on 29th and 30th May, 2007
The best practice of End-to-End ERP Implementation - A case study on Auto-component Industry
S. Vijayakumar Bharathi
2007
Presented at the National Conference on Management, organized by the University School of Management Studies, GGS Indraprastha University, New Delhi. Published in the conference proceedings, ISBN 81-89547-35-6, pp 116-128